The desire for a new system was to speed up the process of collecting data, increase data visibility, speed up response time, and be able to observe trends and issues.
With the 1Place system now available, department managers and staff complete checklists into their iPads throughout the day as food preparation and restocking occurs. All of the information is available in realtime to the Food Safety Manager speeding up the response time, rather than waiting a week for the next site visit. The process of compliance has become a simple and fun matter of clicking through the checklist and adding photos. These photos have become an important source of information helping the other stores get presentation ideas and understand finished products.
There has been an increase in communication using the 1Place ticketing system as users can instantly notify the Food Safety Manager of issues arising, as well as a substantial increase in the visibility of compliance happening throughout the network of stores. It is estimated that once the system has completed the roll out, that there will be a time saving of 40+ hours per store per week.
When audit time comes, the auditor will be able to move through the 1Place system and trace products back to their source and observe their lifecycle through Farro instead of having to recreate this by digging through boxes and boxes of paper checklists.
“1Place is helping make compliance management throughout our stores far easier. With the new visibility of data we can respond faster and have the ability to trace every food element with high accuracy. Its exciting to see the end of boxes and boxes of paperwork stacked up in our offices!”
Michal Haines, General Manager, Farro Fresh