Quality Manager

Quality Manager allows field managers to review their sites by using our intelligent checklist and quality system on our our iPad/iPhone or Android app. Interested parties can then view the outcomes on the 1place online portal with easy to read dashboards which display the scores of the review. Field managers can also take notes and photos on the go with the app which are stored in the 1place portal.

Defining Best Practice

Create an interactive checklist and work out how to transform your ‘gut’ measures into objective questions. Choose from a range of questions and input methods to ensure future performance management is easy as clicking on your iPad, and adding photos and other notes to capture a rounded picture of each site.

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Collect Data

Collect data from each site on the go, recording key actions, measuring core KPIs, and producing on the spot management reports. With a click compare site performance to the average and best performing benchmarks and provide your site manager with objective action orientated feedback. Collect via laptop, iPad, tablet or smartphone devices. Take photos, and add key notes.

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Measure

All data collected goes into multiple dashboards providing you with a dynamic management report always available for review. Drill down into site specific data and explore under-performing areas and stand outs. Compare core measures across all sites, and be able to recognise and respond to both high and low performance. Multiple measurement criteria are customisable to each client allowing them to create their own dashboard, and weight each area to match company priority.

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The huge thing for us has been able to capture so much information about so many franchises in one place. Being able to run figures on a variety of areas from throughout the business including attendance and compliance has been a huge asset to the business and a real advantage to be able to see how each franchise/business is growing.

Cayley Grant – Franchise Support Development Manager, SKIDS