Frequently Asked Questions

1Place is a cloud based Multi-Site management system designed to cater for Franchises, Retail Stores and other Multi Site Organisations
Absolutely! We backup your data daily and our servers are located at a secure data-centre.
We understand that organisations vary greatly and one size doesn’t fit, so we will tailor a pricing plan which will work for you and recognises the stage of growth you are at. We normally charge a one off implementation fee and then an easy monthly subscription charge based on the number of users and sites you have using the system. That way our charges grow proportionally to the growth of your organisation. If you require customisations we will provide you either a fixed price or T&M quote.
You can email us at support@1placeonline.com and we will reply within 24 hours
1Place was founded by people with decades of experience in the software and accounting industry. Visit About Us for more information.
1Place have a team of consultants who can tailor the system to your needs
Being on the internet means that there is no hardware to buy, we organise the backups and changes to the program can be done quickly and implemented without re-installing software. You get to focus on your organisation and we look after the IT!
1Place is a website, so most computers will work as they are. To take advantage of all the features of 1Place, We recommend you use the latest version of Firefox and above , Internet Explorer 7 or 8. Chrome, Safari will work but is currently not supported. For Apple Mac users download the latest version of Firefox.
You can either email us at support@1placeonline.com or call us between 8-30am – 5pm on business days at 0800 1place. We appreciate any suggestions and feedback.